Our gift sets are thoughtfully compiled and wrapped in a keepsake box or luxurious pouch, making them a beautiful gift choice.

If you have special preferences, you can select your favourite products to create a personalised gift. We offer gift wrapping at checkout for most products, ensuring your products arrive in a beautifully wrapped gift bag. You also have the option to add a card with a personal message, allowing your order to be sent directly from us to the recipient.

We are happy to see that you have chosen to use our sustainable refills! Below you can discover how you can use our innovative eco-friendly refills:

Face cream: turn the lid of the jar and press the empty filling at the bottom of the container upwards to remove it. Place the refill in the container and press until you hear a click.

Body cream: press lightly on the bottom of your luxury body cream until the empty bottle pops open. Open the refill and press it into the bottle until you hear a click. Your refill is ready for use.

Hand wash: place the original hand soap bottle in the sink and remove the pump. Place the opening of the refill at an angle, facing down in the bottle and squeeze until the refill is empty.

• To allow the top layer to melt equally, we advise you to allow the candle to burn for a minimum of two hours consecutively on first use.
• Your candle burns best in a place with little airflow, this ensures that the candle burns as evenly as possible.
• Also ensure that a minimum of one centimetre of wax remains in the candle, to ensure that the glass does not overheat and risks breaking.
• Never leave a lit candle unattended.

• Your fragrance sticks are special rattan sticks, which draw the wonderful scent up naturally and then spread it evenly. It is therefore not necessary to turn the sticks regularly. Are you still looking for a fast scent boost, turn just one single stick.
• The air circulation in your house is extremely important to extend the lifespan of your sticks, preferably place these in a place with limited airflow so that the fragrance dissipates less quickly.
• While the scent ensures a warm atmosphere in your house during dark winter days, their lifespan is shorter if they are located near a heat source (such as your central heating).
• Please bear in mind that the lifespan of the fragrance sticks can vary. You can find this information on the product page. Then you will know exactly what you can expect from your fragrance sticks.

• name of the product;
• whether the product has been purchased online or in one of our stores;
• the type of reaction you experienced;
• how long after using the product the reaction occurred;
• whether you have contacted a doctor.